Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

How Chat Data Is Handled

Chat to API strictly adheres to Privacy by Design:

1. Local source access: The desktop client opens source databases read-only. Database decryption keys remain in the local OS credential store; the source database is not uploaded to the service.
2. Optional remote access: Remote access is off by default and requires explicit device and conversation authorization. When enabled, the relay processes requests and responses in transit. Query terms and returned chat content can therefore pass through relay infrastructure. Production logging, caching, and retention settings are still being verified before public release.
3. Source data protection: The client uses read-only connections or isolated encrypted snapshots and is designed to leave the original chat database unchanged.

Information We Collect

We collect the following types of information to provide and improve our service:

1. Account Information — Your name, email address, and other details you provide when creating an account.
2. Device Metadata — Paired device identifiers (Device ID), client versions, device name, and connection status. The device registry does not store chat history.
3. Usage Data — Information about how you interact with the service, including features accessed, frequency of use, and interaction patterns.
4. Cookies — Small data files stored on your device to remember preferences and improve your experience.
5. Payment Information — Billing details handled by trusted third-party payment processors. We do not store full card numbers on our servers.

How We Use Your Information

We use the data we collect to:

• Provide, maintain, and improve the service.
• Process transactions and send related confirmations.
• Send technical notices, security alerts, and support messages.
• Respond to your questions, feedback, and support requests.
• Detect, prevent, and address fraud and abuse.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• With service providers who help us operate the service, under confidentiality agreements.
• To comply with legal obligations or respond to lawful requests from public authorities.
• To protect our rights, property, or safety, or that of our users.

Data Security

We implement industry-standard security measures including encryption in transit, access controls, and regular reviews. No method of transmission over the Internet is 100% secure, but we work continuously to protect your information.

Your Rights

You have the right to access, update, export, or delete your personal information. You can do this through your account settings or by contacting us at the email address below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the date at the top of this page and, where appropriate, sending a notice through the service.

Contact Us

If you have questions about this Privacy Policy, please contact us at the email address provided on our website.